Policies

Policy Details

Our operations are governed by a stringent set of policies that we have laid down and strictly adhere to. Although an industry norm today, when combined with the superior quality of workmanship we produce, these policies form a winning proposition for you and us.

 

The 30-Day Promise

Every piece carries within it a treasure of memories. We appreciate the emotional investment that you make when handpicking from our collection. And thus we offer you a no-questions-asked 30-day Guaranteed Return Policy where you may exchange your purchase or choose to have your full money back up to 30 days from the date of shipment. And this offer extends to us bearing all costs of Return Shipping of the product.

 

Anytime in Life buyback

With this undertaking, we promise to buy back any piece of jewellery that you may have purchased from us – at any point in time. The buyback price will be determined by market rates at the time. You will be issued gift vouchers to the value of the buyback for you to redeem on subsequent purchases from the website. These vouchers will remain valid for a period of 12 months from the date of issue.

 

Free Doorstep Delivery

Not only does our proposition promise you convenience and ease while you select your jewellery from the comfort of your home, but we will also deliver it to your doorstep for you anywhere within India – at no additional cost. And that too irrespective of the price tag of the product purchased.

 

Dispatch Insurance

All company products will be completely insured until they reach our customers.

If you find any discrepancy in our operations with what is mentioned above, please write to us directly at care@damor.in. We request your support in strengthening our relationship together.

Warm Regards,

Team d’amor.